Refund Policy
60 days to change your mind, no reason required. Here is exactly how to get your money back.
Last updated August 27, 2026 Processed by Digistore24
The guarantee
You have 60 days from the date of purchase to request a full refund. You do not have to explain yourself, finish the modules, or prove you tried.
Work through all seven steps and make one video. If it still trips any of the four tells, ask for your money back and keep the swipe file.
We would rather refund you than have you sitting on something you are not using.
Who processes it
All payments for this product are handled by Digistore24, which is the authorised reseller and merchant of record. Because the money went to them, the refund comes back from them.
That is also why the refund lands on the same card or account you paid with — we cannot redirect it elsewhere.
How to request one
You have two routes, and both work:
- Direct with Digistore24 — use the link in your order confirmation email, or their buyer support centre. This is the fastest route.
- Through us — write from the contact page using the email address you purchased with, and we will file the request on your behalf and confirm when it is submitted.
Have your order number ready if you have it. If you do not, the purchase email address is usually enough to find you.
How long it takes
Approved refunds are typically processed within 5 to 7 business days. After that, how quickly the money shows up depends on your bank or card issuer — some post it the same day, some take another few days.
If more than 14 days have passed and nothing has landed, contact us and we will chase it.
What happens to your access
When a refund is issued, your licence ends and access to the member area is revoked. You should delete any downloaded files.
The bonus swipe file is the exception — that one is yours to keep either way, as stated on the sales page.
Chargebacks
Please ask us before you open a dispute with your bank. A refund request takes one email and is usually resolved faster than a chargeback, which can take weeks and locks the funds while it runs.
If you do not recognise a charge, it may appear on your statement under the name of Digistore24 rather than ours — check that before assuming it is fraud.
Repeat refunds
The guarantee is offered in good faith. We reserve the right to decline future purchases from anyone who repeatedly buys and refunds products, or who requests a refund after redistributing the material.
This has never been a problem, and we would rather not have to write it down. But now it is written down.